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Thermo Scientific™ Smart-Vue™ Monitoring Solution Service Offerings

Single-source for laboratory equipment service needs

Brand:  Thermo Scientific™ IOQDOCE89003674

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Product Code. 15884355

This item has been discontinued and is no longer available. View the product for possible alternatives or contact our Technical Support team on 056 260 260 for assistance.
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Description

Description

Installation and Training

  • Professional hardware/software installation service for Smart-Vue wireless monitoring system
  • Installation service includes user/administrator and maintenance training for up to 10 people
  • Installation of one point performed by a factory certified field service technician
  • Installation by Point Professional hardware/software installation service for Smart-Vue wireless monitoring system by monitoring point
Extended Warranty
  • Technical phone support
  • Onsite within 2 business days
  • Software updates included
  • Warranty parts and labor
Total Care for Standard Sensors
  • Technical phone support
  • Onsite within 2 business days
  • Software updates
  • Unscheduled corrective service call: parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply)
  • Excludes consumables such as batteries
Total Care for CO2 / Clean Room Sensors
  • Technical phone support
  • Onsite within 2 business days
  • Software updates
  • Unscheduled corrective service call: parts for corrective maintenance (sensors, modules, cables, transmitters, TCP/IP receivers, power supply)
  • Excludes consumables such as batteries
Calibration
  • Smart-Vue calibration service for analog type sensors. One point calibration per monitoring sensor
  • Certificate of calibration issued by factory trained technician
Validation
  • IQ/OQ field validation service for Smart-Vue wireless monitoring system

TRUSTED_SUSTAINABILITY
Specifications

Specifications

IQ/OQ Protocol Service
Laboratory equipment service needs
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